Cloud-Hosted Catalog Solution

An organization is seeking a vendor to deliver a secure, cloud-hosted catalog solution with integration capabilities for ServiceNow and Microsoft Azure. The solution must facilitate restricted access, ensuring only authorized individuals can interact with protected health information (PHI) through secure, dedicated virtual machines within an Azure virtual enclave. This environment should enable users to provision and manage virtual machines securely, as well as store, manage, and analyze PHI for both research and clinical applications.

The scope includes establishing a flexible framework to incorporate additional patterns and Microsoft Azure services under proper governance, with an emphasis on financial transparency. The vendor will be responsible for designing an enhanced infrastructure request intake process and toolset, which should either be part of the existing ServiceNow customer portal or seamlessly integrated with it. The process must include features covering request submission, review, approval, deployment, and continued operations, including the financial management of cloud resources.

A strong focus on user experience (UX) is required to ensure intuitive and accessible interfaces. The solution must also provide secure collaboration tools, allowing approved users to collaborate within the enclave while maintaining strict data privacy and regulatory compliance.