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Cloud-Based Prior Authorization and 340B AI Solution

Overview


Data Analytics, AI & Cloud Hosting
Syracuse, New York, United StatesPosted: August 27, 2026Deadline: September 15, 2026

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SUMMARY


The agency is seeking a secure, cloud-based AI platform to manage prior authorizations across pharmacy and medical benefits while optimizing and auditing its 340B program. The five-year engagement requires system integration, real-time analytics, payor communication, training, and 24/7 support.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Questions/Requests for clarification due: August 31st, 2026

Response to questions/requests for clarifications issued: September 4th, 2026

Proposal Due Date and Time: September 15th, 2026

Presentation, Demonstration, Interview: November 2026

Anticipated Notification of Award: Winter 2026

Anticipated Contract Start Date: Summer 2027

QUESTION DEADLINE


August 31, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Suny Upstate Medical University

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DESCRIPTION


The agency seeks a vendor to provide a cloud-based prior authorization and 340B artificial intelligence solution. The solution should streamline pharmacy and medical benefit prior authorizations, specialty and infusion authorizations, and 340B optimization through secure, scalable technology integrated with existing systems and electronic medical records. It should use AI to retrieve clinical information, identify unstructured data in scanned documents, support form completion, reduce investigation time, improve throughput, minimize staffing needs and therapy delays, and provide actionable analytics.

The platform must use a cloud-based architecture with all hosted servers located at the agency. Required functionality includes a web-based interface for real-time prior authorization tracking, disease- and drug-specific workflow intelligence, prior authorization throughput metrics, secure data integrations, and the ability to contact payors through IVR systems for status updates on authorizations, appeals, and coverage determinations. Vendors must be able to demonstrate a first-pass insurance authorization approval rate exceeding 80 percent.

The vendor must provide unlimited 24/7 account support, onsite implementation and initial user training, and optional consulting services for training, report development, customizations, and new functionality. Reporting capabilities must include real-time pharmacy operations analytics, approval and denial rates, turnaround times, 340B optimization and audit analytics, and reporting on historical 340B system data. The contract period will be five years, and questions must be submitted by August 31, 2026.

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Frequently asked questions


When is the submission deadline?
This RFP closed on September 15, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by Suny Upstate Medical University. The work is located in Syracuse, New York, United States.
Who is a good fit for this opportunity?
  • Healthcare technology provider specializing in prior authorization automation and 340B management
  • Demonstrated expertise in artificial intelligence, clinical data extraction, and electronic medical record integration
  • Proven ability to deliver secure, scalable cloud platforms with agency-hosted infrastructure
  • Experience supporting pharmacy, medical, specialty, and infusion authorization workflows
  • Strong 340B analytics, optimization, auditing, and historical data reporting capabilities
  • Provider of 24/7 support, onsite implementation training, and healthcare consulting services
  • Demonstrated first-pass authorization approval rates above 80 percent

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    Cloud-Based Prior Authorization and 340B AI Solution (Closed) | Settle RFP Hunter