Cloud-Based Mass Messaging Communication System
Location:
California, USA
Posted on:
Jan 13, 2026
Deadline:
Feb 17, 2026
Summary:
California seeks a secure, cloud-based SMS mass messaging system with Outlook integration and compliance features.
Get full access to this RFP
(1) Vendor needs to provide cloud–based mass messaging communication system.– Secure, reliable Mass Messaging (SMS) System to efficiently deliver general information, announcements, event reminders, and other essential communications.– The platform must prioritize secure message delivery while maintaining user–friendliness, compliance, and seamless integration with Microsoft Outlook.• Cloud–based and scalable infrastructure ensuring reliable message delivery.• Support for domestic SMS messaging with future–ready capabilities for international messaging.• Ability to send high volumes of messages efficiently, with a minimum throughput that meets County needs.• Secure message transmission with end–to–end encryption protecting both message content and client data.• Mobile–friendly web interface for authorized users to manage messaging campaigns and monitor delivery status.• One–way messaging focused on broadcasting announcements and reminders.• Scheduled messaging to automate delivery of time–sensitive information.• Opt–in and opt–out management for compliance with communication regulations.• Use of customizable message templates for consistency and clarity.• Sending SMS messages directly from Outlook interface or via calendar events.• Automated SMS notifications linked to Outlook calendar reminders and appointments.• Importing contacts and distribution lists from Outlook for messaging.• Thorough testing and validation to ensure secure, reliable message delivery and smooth Outlook integration before launch.• Delivery of user training sessions and relevant documentation.• Provision of monthly reports tracking messaging performance and system usage for one year.(2) All the questions must be submitted no later than January 30, 2026.
