Cloud-Based Library Engagement Technology Tools
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
RFP Issue Date: April 29th, 2026
Deadline for Submission of Written Questions: May 15th, 2026
Response to Written Questions via Addendum: May 20th, 2026
Responses Due: May 28th, 2026
Library Review and Firm Selection: June 2026
Anticipated Contract Award: June 2026
QUESTION DEADLINE
Issuing Agency
Charlotte Mecklenburg Library
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The issuing organization is seeking a cloud-based suite of library engagement technology tools designed to improve the patron experience across online and mobile channels. The requested solution includes an integrated, user-friendly platform featuring a public-facing events and programs calendar, a room reservation system for public and staff-managed spaces, tools for scheduling one-on-one appointments with library staff, and a mobile application to support digital engagement.
The scope also includes project management, system configuration, data migration if applicable, integration with existing systems, and staff training. The solution is expected to be scalable and compliant with applicable data security, privacy, and accessibility standards.
The anticipated contract term is one year. Questions are due by May 15, 2026.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.