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Cloud-Based Case Management System

Overview


Business Systems (ERP, CRM & POS)
Chicago, Illinois, United StatesPosted: January 28th, 2026Deadline: March 31st, 2026
Past Due

Fit Score


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SUMMARY


RFP for a cloud-based case management system for public defense in Illinois, including integration, workflow automation, reporting, and mobile access.

KEY REQUIREMENTS


BUDGET

Estimate

$5,000,000 – $20,000,000

CONTRACT DURATION


120 months

TIMELINE


RFP Posted to Bonfire: January 28th, 2026

Pre-Proposal Conference: February 5th, 2026 at 11:00 a.m. Chicago Local Time

Proposer Inquiry Deadline: February 11th, 2026 at 10:00 a.m. Chicago Local Time

Response to Inquiries (tentative): February 27th, 2026

Proposal Due Date: March 31st, 2026 at 10:00 a.m. Chicago Local Time

QUESTION DEADLINE


February 11th, 2026

Issuing Agency


Cook County Government Office of the Chief Procurement Officer

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


Illinois is seeking proposals for a cloud-based case management system specifically designed for public defense. The desired solution must integrate seamlessly with upstream data sources, streamline complex workflows, and provide tools to enhance productivity, efficiency, and data accuracy. Key features should include real-time case tracking, robust document management, comprehensive case flow processing, and enhanced capabilities for reporting, case discovery, and disposition management.

The system should support operational visibility, eliminate data entry redundancies, and enable advanced statistical analysis and research. Vendors are expected to offer mobile access via responsive web design or dedicated applications for iOS and Android, along with comprehensive on-site or remote expert support. The user interface must be intuitive, clean, and modern, supporting multi-factor authentication and integration with various query languages and APIs. The contract resulting from this solicitation will cover a five-year period. A non-mandatory pre-bid meeting is scheduled for February 5, 2026, and written questions are due by February 11, 2026.

Source attribution

This Settle Intelligence analysis is based on the issuing organization’s RFP listing.

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