When is the submission deadline?

Submissions are due October 20, 2026. Questions must be submitted by September 22, 2026.

What is the budget for this RFP?

The published budget is $550,000.

It was issued by Central Piedmont Community College. The work is located in Charlotte, North Carolina, United States; Matthews, North Carolina, United States.

Who is a good fit for this opportunity?

Experienced collegiate bookstore and campus retail operator. Capability to manage both onsite and online merchandise sales. Demonstrated experience supporting college IT integrations and service management platforms. Strong cybersecurity, cloud hosting, and network architecture expertise. Experience operating locker systems and troubleshooting access or adoption issues.

Bookstore Management Services (Due October 20, 2026)

Overview

Retail, E-Commerce & Consumer Goods

Charlotte, North Carolina, United States; Matthews, North Carolina, United StatesPosted: September 16, 2026Deadline: October 20, 2026

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SUMMARY

A North Carolina government authority seeks onsite and online bookstore management, college merchandise sales, and related technology services. The vendor must provide architecture documentation, coordinate with College IT, and support issue tracking through the College’s service management platform.

KEY REQUIREMENTS

BUDGET

Verified

$550,000

CONTRACT DURATION

36 months

TIMELINE

RFP Issued: September 15th, 2026

Written Questions Deadline: September 22nd, 2026

Agency's Response to Written Questions/RFP Addendum Issued: September 25th, 2026

Offer Opening Deadline: October 20th, 2026

Public Opening: October 20th, 2026

Offer Evaluation: Beginning October 21st, 2026

Contract Award: On or around March 1st, 2027

QUESTION DEADLINE

September 22, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Central Piedmont Community College

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The government authority in North Carolina is seeking a vendor to provide bookstore management services both onsite and online, including the sale of college spirit shop merchandise. The requirement includes vendor-provided and agency-managed Infrastructure as a Service, Platform as a Service, and Software as a Service solutions that handle data classified as Medium Risk (Restricted) or High Risk (Highly Restricted).

At the time of offer submission, the vendor must provide network architecture and technology stack diagrams. The diagrams must clearly identify the hosting model, including SaaS, college-hosted, or cloud-hosted environments, as well as network segmentation and routability.

The selected vendor will coordinate with the College Information Technology Services department to troubleshoot access, adoption, and locker system issues. The vendor must also use the College’s service management platform to track and resolve issues submitted by faculty. Questions must be submitted by September 22, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due October 20, 2026. Questions must be submitted by September 22, 2026.
What is the budget for this RFP?: The published budget is $550,000.
Who issued this RFP?: It was issued by Central Piedmont Community College. The work is located in Charlotte, North Carolina, United States; Matthews, North Carolina, United States.
Who is a good fit for this opportunity?: Experienced collegiate bookstore and campus retail operator
Capability to manage both onsite and online merchandise sales
Demonstrated experience supporting college IT integrations and service management platforms
Strong cybersecurity, cloud hosting, and network architecture expertise
Experience operating locker systems and troubleshooting access or adoption issues

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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