(1) Vendor needs to provide application management services. – Support and maintenance of the SAP landscape, as well as enhancement services to support ongoing business and technical improvements. – The selected provider will be responsible for incident and problem management, service request fulfilment, minor enhancements, and continuous improvement initiatives. • Develop and deliver services based on industry best practices. • Customize solutions based on the Bank’s needs. (2) All the questions must be submitted no later than November 27, 2025.