(1) Vendor needs to provide application managed services. – Provide Application Managed Services (AMS) for the post–production needs for the agency’s Workday system. – Service Components: • Stabilization: – Support for the Workday environment during the first–year post–go–live, estimated at six months. – A software installer (SI) is currently contracted to provide 12–weeks of post–go–live Hypercare, MSP services may overlap as needed. – Optional fourth quarter coverage may also be requested • R1/R2 Releases: – Support for biannual Workday releases during the three–year contract term (2026–2028) – Services will be provided on a fixed–fee basis following existing business practices • Optimization: – Ad hoc support in years two and three for business process enhancements outside of Stabilization and R1/R2 Release support • AMS assistance will cover the following Workday applications currently in production: – Workday HCM – Workday Payroll – Workday Financials – Workday Adaptive Planning – Workday Strategic Sourcing – Workday Prism – Workday Help – Workday Extend (2) All the questions must be submitted no later than December 3, 2025. (3) Pre–bid meeting will be held on November 24, 2025.